SHIPPING POLICY
Shipping Policy
Effective Date: [2025-03-06]
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1. Order Processing and Fulfillment
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At Animal Athletic, each order undergoes a fulfillment process, which includes product creation and quality checks. The standard fulfillment time for all production techniques is between 2 to 5 business days.
Please note that fulfillment time does not include shipping; to estimate the total delivery time, combine the fulfillment time with the shipping time.
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2. Shipping Methods and Delivery Times
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After fulfillment, shipping times vary based on your location and the shipping method selected. Available shipping options include standard, expedited, and express delivery, with delivery times ranging from 2 to 8 business days for domestic orders, and 1 to 4 weeks for international orders. Please note that delivery times are estimates and may be subject to delays due to factors such as high order volumes, customs processing, or adverse weather conditions.
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3. Shipping Rates
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Shipping costs are calculated based on the destination, shipping method, and product weight. For detailed information on shipping rates, please refer to our Shipping Rates page.
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4. Order Tracking
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Once your order has been shipped, you will receive a notification with tracking information. You can use this tracking number to monitor your shipment's status. Please allow up to 24 hours for tracking information to become available.
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5. International Shipping
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We offer international shipping to select countries. Shipping times and rates vary depending on the destination and chosen shipping method. For more information, please visit our International Shipping page.
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6. Shipping to P.O. Boxes or APO/FPO Addresses
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Please note that we do not ship to P.O. boxes or APO/FPO addresses.
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7. Shipping Delays
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While we strive to meet estimated delivery times, factors such as high order volumes, customs processing, and weather conditions can lead to delays. We appreciate your understanding and patience during these times.
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8. Returns and Exchanges
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Due to the custom nature of our products, we do not accept returns or exchanges based on buyer's remorse. However, if your product arrives damaged or defective, please contact us within 30 days of delivery. We will work to resolve the issue, which may include a replacement or refund.
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9. Contact Us
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For any questions or concerns regarding our shipping policy, please contact us at:
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Email: [support@animalathletic2025.com]
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By providing this Shipping Policy, we aim to ensure a seamless experience for our customers, from order placement to delivery. Please note that all delivery times and shipping rates are estimates and may vary based on external factors.